Approach

Approach

Data Acquisition

Secondary
Research

Observation

Online
Surveys

CATI

CAPI

Mystery
Shopping

Personal, Face-to-Face Interviews

AI-Based Surveys
Conversational Surveys

Competitive Intelligence

Survey Approaches

HUMAN – CENTERED DESIGN

Ethnographic Research

Depth Interviews, Mini Group Discussions, Focus Group Discussions

Qualitative Research

Quantitative Research